Delivery

All our dresses are made to order, it takes between 1 and 3 weeks depending on the production schedule.
We will send you a confirmation email with all the information concerning the delivery of your dress.

Delivery with carriers as Correo Express (local spanish shipping service)- UPS- DHL – secure and trackable service.

Returns

We do accept returns, you have 14 days from when you receive your order to return your purchases for a store credit. The items must be returned in its original condition, unused, in its original packaging, with garment tags and ‘do not remove tag’ still attached.

For any return please:
1 – Contact us at: contact@lenaklar.com
2 – We will contact you and give you all the details for return options.
3 – Returns cost will be at your own costs (back and forth).

Please note that if you were subject to a customs fee, we are unable to refund this fee.

The store credit will be valid for a period of 3 months.

please address your returns to:
LENA KLAR / ALARCO
Calle Denia 6
46006 Valencia
Spain