Terms & Conditions

Article 1 – Identity

1.1. Company

www.lenaklar.com( (hereinafter the “Website”) is published by The Company Ninn Apouladaki (“The Company”), a French “société par actions simplifiée” with a share capital of 500,00 euros, with a registered office situated 11 rue de la croix – 13007 Marseille, France, registered with the Marseille Company and Trade register under no. 809 665 003, with an intra-community VAT no. FR76809665003.

1.2. Managing Editor

The Managing Editor is Mrs. Danièle ALARCO.

1.3. Host

The www.lenaklar.com Website is hosted with OVH:
2 rue Kellermann 59100 Roubaix
Tel.: 0899701761

Article 2 – Purpose

These Terms and Conditions of Sale are intended to define the obligations and rights of each party regarding the sale of Products created and marketed by The Company on www.lenaklar.com.

Article 3 – Acceptance of the Terms and Conditions of Sale

The General Terms and Conditions of Sale detailed below apply to all orders placed with The Company for all Products and services offered on the Website (the “T&C’s”). They can be accessed at any times on the Website.
The Company reserves the right to adapt or modify the T&C’s at any time, the version of the Terms and Conditions of Sale applicable to any transaction is the T&C’s published at the date of the order. Consequently, placing an order by a customer (“Customer”) implies complete adherence, without reservation, to these terms and conditions.

The Customer has the option to print and/or download the Terms and Conditions of Sale, and is advised to do so.

Article 4 – Registration


www.lenaklar.com is an e-commerce merchant owned and managed by The Company.

The Website is available to all users of the Internet network and is accessible 7 days a week, 24 hours a day, subject to any interruption, planned or not, by The Company or its providers, for technical maintenance and/or security reasons or cases of circumstances outside of its control, i.e. “force majeure events” as recognised by the French courts. The Company is not liable for any damage incurred by an unavailability of the Website.

The Company does not make any promises about the availability or accessibility of the Website or guarantee that the access to the Website, the content on it or the services it provides will be delivered uninterrupted, timely or error-free. For technical maintenance and/or security reasons, The Company may be obliged to partially or totally suspend access to the Website temporarily and without notice. By accepting these Conditions of Use, users accept any such technical interruptions.

The Company reserves the right to update the Website, particularly for technical or commercial reasons. When any such changes do not alter the conditions of use or, more generally, do not substantially and adversely affect the services that are provided, Users may be informed of the changes made but their acceptance to such changes will not be required.

4.2. Registration Procedures

In order to place an online order on www.ninnapouladaki.com, the Customer must register online.
The Customer must complete the online form by filling it with the following information: full name, email address, mailing address, phone number.
The Customer must enter a billing address and a delivery address.
The fields marked with a star are mandatory. Otherwise, the registration will not be taken into account.
The Customer undertakes to provide accurate information and to keep it up-to-date via their online profile.

Subscription of the customer shall be validated by The Company after checking the standard form filled by the customer. A confirmation of the subscription is sent to the customer by email.

In order to place an order, customer must have attained majority and enjoy its full legal capacity to enter into contracts, and possess a valid payment card issued by a bank acceptable to The Company’s payment provider. The Company reserves the right to refuse any request or order and to close an account at its sole discretion.

4.3. Username and Password

The Customer will have an account with a username and password.
The username and password are strictly personal. Lending or transferring the username or password to any third party is prohibited, whatever the reason. Therefore, the Customer is solely responsible for maintaining the confidentiality of their username and password.

In case the Customer’s username and/or password has been compromised or forgotten, they shall follow the procedure outlined on www.lenaklar.com.

On subsequent visits, the Customer must expressly enter their username and password to access their account. Besides contact information, they will have access to their order history and to current orders.
When the Customer has validated their registration, they can continue shopping on www.lenaklar.com.

Article 5 – Orders

5.1. Product Characteristics

The Products offered for sale are those described and available on the Website, within the limit of available Product stock. Information is updated in real time. Nevertheless, errors occurring during the update cannot held the liability of The Company.  The Company cannot be liable in case of an order cancellation because of stock depletion.

The Company takes the greatest care in the presentation and description of the Products in order to provide the customer with the best possible information. However, some non-substantial errors may appear on the Website, which the customer acknowledges and agrees to.

It is possible that customer may receive an item previously returned by another person. Nevertheless, intact items that have not been worn are only accepted, after thorough check before being placed back in stock.

5.2. Ordering Process

5.2.1. Choice of Product(s)

The Customer must choose one or more Product(s) as well as the desired amount. The Product(s) are then placed in the Customer’s shopping cart.
The Customer can choose as many Products as they wish and add them to the shopping cart.

5.2.2. Placing an Order

When the Customer has finished choosing their Products, they must click on the shopping cart, check the contents of the order, and choose the delivery method.
If the Customer has not yet registered, they shall do so as provided for in Article 4 of these Terms and Conditions of Sale.
After the shopping cart is validated, the order summary will show the price before tax, the tax to be collected, the price including tax, and delivery charges.
Before confirming the order, the Customer must review it, specifically, the Products, quantities, billing address, delivery address, and delivery charges.

The Customer can complete it and/or make any changes, if necessary.

Customer may modify at any time its Bag before validating the order.

After checking the order, the Customer may proceed to its payment. The Customer is informed that any order requires immediate payment thereof.

The price paid by the Customer doesn’t include customs and others taxes. Such additional costs shall be directly paid by the Customer to the carrier.

Confirmation of the order by the Customer implies the acceptance of all provisions of T&C’s.

5.2.3. Order Confirmation

As soon as the Customer has accepted and paid for the order online, an email is sent to their email address confirming the placement of the order with the order number and the order summary.

5.2.4 Invoice

The Customer can immediately view their invoice in their online account under “Order History”. A paper invoice will also be included with the delivery of the ordered Products.

In any event, the invoices are available in the ‘my account’ section.

5.2.5. Order refusal

The Company reserves the right to remove at any time any Product displayed on the Website and/or to replace or modify any content or information related to any Product. Despite the best efforts of The Company to satisfy the Customer expectations, The Company may be obliged to cancel an order even after having send a confirmation by email. In such case, the order will be reimbursed.

The Company cannot be held liable to the Customer or a third party in case of the removal of a Product from the Website, and in case of the replacement or modification of any content published on the Website or refusal of an order after having confirmed it by email.

The Company reserves the right to refuse or cancel any Order placed by a Customer with whom The Company has currently a dispute concerning the payment of a previous order.

Article 6 – Prices and terms of payment

Price are mentioned in the Website in Euros, Pound Sterling for United-Kingdom and US Dollars for United States of America and Canada or any V.A.T. applicable in the delivery country located in European Union.

Certain countries outside the European Union may be subject to additional charges (duties, taxes) upon reception depending upon the legislation of their country.

Once the order is confirmed, prices and fees will remain available to the Customer under “My Account” on www.lenaklar.com.

Prices includes V.A.T. but excluded any customs duties and other taxes.

The Company reserves the right to modify its prices at any time but the Products will be invoiced and paid on the basis of the rates in force at the time of placing the order, subject to availability.

The Products are payable on the day of the order.

Upon acceptance of the order by The Company, the Customer agrees to pay to The Company the whole payment amount. If this is not the case, the order shall not be prepared.

The order shall be paid by STRIPE or by PAYPAL.
The Customer’s bank details are known only to STRIPE or to PAYPAL and do not pass through the server of the Website.
The information regarding the Customer’s order are treated automatically by The Company STRIPE or The Company PAYPAL.
This automatic treatment aims to prevent banking-card fraud.

In the case of non-payment following fraudulent use of a bank card or an irregular declaration, the details related to the order shall be recorded on an incident file belonging to The Company STRIPE or The Company PAYPAL.

The Customer may consult the general terms and conditions of STRIPE by using the following link: https://stripe.com/fr/privacy.
The Customer may consult the general terms and conditions of PAYPAL by using the following link: https://www.paypalcom/fr/webapps/mpp/ua/useragreement-full.

The payment terms and conditions are defined by the STRIPE and PAYPAL platforms.
The Company shall not be liable for any incident of whatever nature that could arise due to the STRIPE or PAYPAL platforms. The Buyer shall refer directly to the platform that he has chosen in order to make payment of the order in this case.

Article 7 – Delivery

7.1. Place of Delivery

Delivery is available worldwide.
The Products are sent to the shipping address specified by the Customer during the ordering process.
The Company will send an email to the Customer confirming that the package has been shipped.
The Customer will also have access to this information under “My Account” in their online account.

Deliveries are carried out by Colissimo, Monday to friday.

Delivery operates at the time of the transfer of the Product’s physical possession to the Customer (the “Delivery”)

Delivery prices applicable to the Order are those indicated on the Website at the time of the Order.

The risk of lost or deterioration of the Product is transferred to the Customer at the time of the Delivery..

The delivery is made to the delivery address indicated by the Customer, being specified that it must be the address of the Customer’s residence, an individual of their choice or a legal entity (delivery to their company). Deliveries cannot be made either to hotels or P.O. boxes.

It is the Customer’s responsibility to check the package on arrival and to make any remarks or complaints they deem justified, or to refuse the package if it appears that it has been opened or damaged. In such case, the Customer must address their remarks and complaints to the carrier within three (3) business days of the delivery by registered post with acknowledgment of receipt. The Customer shall send a copy of this letter to The Company as soon as possible.

7.2. Delivery Times

Delivery times are listed on each Product description page.

The Products sold by The Company are made on order, therefore, the Customer must agree on the related information mentioned on each Product’s page before ordering. A confirmatIon email will be sent to the Customer by The Company indicating the Production time of the Products ordered by the Customer.

Customer must make sure that they have provided accurate and complete information concerning the delivery address (including in particular: house number number/name, building number/name, staircase, access codes, names and/or numbers for the intercom, etc.)
The Company cannot be liable for the late Delivery caused by a case of force majeure (as defined below).

7.3. Shipping Fees

Le Products of The Company will be sent by the following delivery Monday to friday:
– Colissimo (with tracking number /insurance), you can track your item and it will be delivered to you only with a personal signature. Insurance cost is already incuded in the price.

Article 8 – Transfer of Ownership

The Company remains the owner of the Products ordered and delivered until full payment by the Customer.
The provisions above shall not prevent the risk of loss or damage to the reserved Products, or risk of any damage they may cause, to be transfered to the Customer at the time of their collection by the Customer or by a third party other than the carrier designated by the Customer.

Article 9 – Right of Withdrawal

9.1. Right of Withdrawal

Any non-professional Customer could use its withdrawal right during a period of fourteen (14) days from the Delivery.

the right of withdrawal shall not apply pursuant to Article L.121-21-8 (5) of the French Consumer Code, which states that “the right of withdrawal may only be exercised for contracts: 5. of supply of Products which were unsealed by the consumer after delivery and which cannot be returned for hygiene or health protection reasons.”

9.2. Withdrawal Period

The withdrawal period is fourteen (14) days from the reception (physical possession) of the Products by the Customer or a third party designated by the latter, other than the carrier.
If the Customer order includes several Products that are delivered separately, the withdrawal period is fourteen (14) days from the day of reception by the Customer or a third party designated by the latter, other than the carrier, of the last Product.

9.3. Notification of the Decision to Withdraw

Before returning the Product, the Customer must give notice of their intention to withdraw by email at the following address and include the order number: contact@lenaklar.com

9.4. Return of the Product

The Customer must return the Product no later than fourteen (14) days of the communication of their decision to withdraw and indicate the order number in the mail or the package.

After such 14 days, the sale is final. The Products shall be returned with its original packaging, with the original labels attached, brand new, without having used it or washed it.
The Customer must return the Product(s) to the following address:
Ninn Apouladaki
11, rue de la Croix
13007 Marseille

Return of the Product(s) is the responsibility of the Customer if the order was placed from abroad and is at their own risk.
The Product must be returned according to The Company’s instructions and in particular, must include all delivered accessories.
Products must be returned in good condition, unused and in their original packaging, including labels.

9.5. Refund

If the Customer exercises their right of withdrawal, The Company shall refund the Customer within fourteen (14) days of receipt of the Product, and after Product verification (The Products shall be returned with its original packaging, with the original labels attached, brand new, without having used it or washed it.), with a voucher, apart from return costs wich remains with the Customer.

Article 10 – Legal Guarantee

10.1 Legal Guarantee of Conformity

The Company’s liability related to the Products is limited to the sale price of each Product.

The Company will not be responsible or liable for any following losses, whenever its cause:

– Loss of benefit or sales

– Loss or revenue

– Loss of profits or contract or opportunity

– Loss of expecting savings

– Loss of data

– Loss of business, management or administration time

– Damage to the image

– Lost chance and especially of sale or purchase of a Product

– Psychological damage.

Documents, details, descriptions and information related to the Products published on the Website are not covered under any guarantee, express or implicit, except the guarantees provided by law.

The Company makes no promises in respect of any harm that may be caused by the transmission of a computer virus, worm, time bomb, Trojan horses, cancelbots, logic bomb or any other form of programming routine designed to damage, destroy or otherwise impair a computer’s functionality or operation including transmission arising from your download of any content, software you use to download the content, the Website or the server that makes it available. In this respect the Customer agree that it is its responsibility to install suitable anti-virus and security software on your computer hardware and other devices to protect against any such bugs, viruses or other such harmful programming routines. Subject to the first paragraph of this section, any content downloaded or otherwise obtained through the use of the Website is done at Customer’s own risk and the Customer will be solely responsible for any damage to its computer system or loss of data that results from the download of any such content.

The Company is only required to deliver Products which are compliant with the contractual provision. Products are considered as compliant if the following conditions fulfilled : (i) they shall be compliant with the description and have the features mentioned on the Website; (ii) they shall be compliance with the uses which may reasonably be expected of it; (iii) they shall compliant with the quality and strength which may reasonably be expected of similar Products.

According to legal regulations, The Company guarantees the Customers against compliance and latent defects, under the following conditions:

10.2 Visible defects

In case of visible defect of a Product, the Customer shall send a demand to contact@lenaklar.com within 3 days from the Delivery date.

All demands shall mention the defect concerned. Failing that, the demand won’t be accepted and no return or exchange will be possible. The Product shall be returned, with its original packaging, with the original labels, brand new, without having used it or washed it, and which the Order reference and copy of such demand shall be sent by mail to the headquarter: Ninn Apouladaki – 11 rue de la Croix – 13007 Marseille.

Visible defect confirmed by The Company shall give rise, depending of the demand’s content and the nature of the defect, to exchange or a voucher.

Non-compliance, latent defects
Subject to the confirmation of a non-compliance or a latent defect by The Company or the manufacturer, as the case may be, the Customer shall enjoy the following guarantees:

The Company, with a registered office located at 11 rue de la Croix – 13007 Marseille, France, acting as a “guarantor” with the meaning mentioned in articles L217-5 and seq. French Code de la Consommation and articles 1641 and seq. of the French Code Civil.

Therefore :

– The Customer may introduce an action resulting from lack of conformity lapses two years after delivery of the Product ;

– In the absence of proof to the contrary, any lack of conformity appearing within six months of delivery of the Product is presumed to have existed at the time of delivery;

–  In the event of lack of conformity, the buyer shall choose between repair and replacement of the Product, subject to the costs according to Article L217-9 of the French Code de la Consommation.

The legal guarantee of compliance applies regardless the commercial guarantee described below.

The Customer may also introduce an action based on the latent defect as the meaning of Article 1641 and seq. of the French Code Civil. Such legal guarantee of latent defect allows the Customer to ask for the repayment of a Product which is not compliant with the use which may reasonably be expected of it, within 2 years from the discovery of the latent defect.

The Customer has the choice between two options: keep the Product and ask for a price discount or return the Product and ask for the complete repayment of the price paid, according to the Article 1644 of the French Code Civil.

Pursuant to order 2005-136 of February 17, 2005, of the French Consumer Code / French Civil Code, the whole of the applicable texts are reproduced here:

Art. L. 217-4 of the French Consumer Code: “The seller is obliged to deliver a Product conformant to the contract and to respond to defects of conformity which exist at the time of issuance. They must also respond to conformity defects resulting from the packaging, instructions for assembly or installation when these have been made their responsibility by the contract or have been produced under their responsibility.”

Art. L. 217-5. of the Consumer Code: “To comply with the contract, the Product must: 1) Be appropriate for the use normally expected for such a Product and, where appropriate: a) correspond to the description given by the seller and have the qualities presented to the customer in the form of a sample or model; b) have the qualities that a customer might legitimately expect in view of public statements made by the seller, the manufacturer or their representative, particular in terms of advertising or labelling. 2) Or present the characteristics defined by mutual agreement by the parties or be appropriate for any special use sought by the customer that has been brought to the notice of the seller and which the latter has accepted.”

Art. L. 217-12 of the Consumer Code: “Action resulting from a lack of conformity is barred by limitation for two years from the delivery of the goods.”

Art. 1641 of the Civil Code: “A seller is bound to a warranty on account of the latent defects of the Product sold which render it unfit for the use for which it was intended, or which so impair that use that the customer would not have purchased it, or would only have offered a lower price for it, had they known of them.”

Art. 1648, paragraph 1 of the Civil Code: “The action resulting from critical flaws must be brought by the buyer within a period of two years following the discovery of the critical flaw.”

Article 11 – Force Majeure

Upon the occurrence of an event of force majeure, the concerned party shall inform the other within a period of fifteen (15) days of the occurrence of this event, by email or registered letter with acknowledgement of receipt. Specifically considered as cases of force majeure or fortuitous event, in addition to those regularly cited by the jurisprudence of the French courts and tribunals, are total or partial strikes, lockouts, riots, boycotts or other actions of an industrial nature or commercial disputes, civil unrest, insurrection, war, terrorism, bad weather, epidemics, blocking of the means of transport or supply for any reason whatsoever, earthquake, fire, storm, flood, water damage, governmental or statutory restrictions, legal or regulatory modifications of marketing changes, computer failure, blocking of telecommunications, including wired or wireless telecommunications networks, and any other instance independent of the will of the parties preventing the normal execution of the contractual relationship.

All the obligations of the parties will be suspended for the duration of the event of force majeure, without compensation. If the event of force majeure continues for more than three (3) months, the contract may be terminated without compensation for one or other of the parties.

Article 12 – Partial Invidity

If any provisions of this T&C’s are held to be invalid or declared such under any law, regulation or following a final decision of a competent jurisdiction, such provision shall nonetheless be enforced to the fullest extent permitted and the other provisions shall remain in full force and scope.

Article 13 – Applicable law and jurisdiction

These General T&Cs are governed by the laws of France.

In the event of a dispute between the Customer and The Company concerning the interpretation, performance or termination of this T&C’s, The Company strongly encourages the Customer to contact The Company in the first instance to attempt to resolve the disagreement amicably. The Company hereby notifies Customers that there are alternative dispute settlement options such as mediation or arbitration.

If no amicable solution to the dispute is found, The Company and the Customer agree to refer the dispute to the French courts. The terms of this article do not deprive consumers of their right to take legal action, or to defense in the event of legal action, in their country of residence or domicile, or of their right to consumer protection measures as set out in the legislation applicable in their country of residence.

Customers might also contact the platform of amicable solution to the dispute of the European Commission available at http://ec.europa.eu/consumers/odr/.

Article 14 – Personal Data

The data collected by The Company are necessary for order management, contract execution, billing and sending of promotional emails (newsletters).
They are collected and stored by The Company, who undertakes to respect the confidentiality of the personal data.
Personal data are only intended for The Company.
The Customer is expressly informed that The Company will be entitled to disclose some or all of the personal data on the orders of judicial authorities.
The controller is Mrs.Danièle Alarco.
The Company has declared its file to the CNIL.
According to French law “IT and Freedoms” n° 78-17 of 6 January 1978, the Customer has the right to access, rectify or delete any data concerning them.
To do so, the Customer must send a request to the following address:
Ninn Apouladaki
11, rue de la Croix
13007 Marseille
including their full name and mailing address together with a copy of their ID.
During the registration process, the Customer may choose to receive offers, including commercial ones, from The Company.
The Customer has the option to unsubscribe from newsletters by clicking on the unsubscribe link in each newsletter.

Article 15 – Cookies

15.1. What Are Cookies?

Cookies are small text files downloaded onto a Customer’s computer each time a Website is visited. When a Customer returns to a Website, or visits a Website using the same cookies, these cookies and therefore their computer or mobile device are recognized.
Cookies cannot be used to recover data from the Customer’s hard drive, install a virus, read the Customer’s email address or obtain personal information.

15.2. How The Company Uses Cookies

The cookies which may be installed by The Company may help to:

  • establish statistics on visitors and use of various components of the The Company Website in order to improve the ergonomics and interest of the site,
  • adapt the presentation of the The Company Website to the Customer’s terminal display preferences during their visit to the site,
  • implement security measures,
  • store information relating to the forms completed by the Customer,
  • allow the Customer to access personal and dedicated areas of the The Company Website,
  • show the most relevant ads as possible to the Customer.

15.3. Shared Use of Customer’s Terminal

Sharing the Customer’s terminal with others and the configuration parameters of his browser are their free choice and their own responsibility.

15.4. Advertising

Advantages of Showing Ads Tailored to Customer’s Navigation
The Company ‘s objective is to present the most relevant ads as possible. To do this, cookie technology can determine which ads to display on a terminal, in real time, based on recent browsing of one or more Websites.
The advantage for the Customer is to see advertising content corresponding to their interests. Similarly, advertisers broadcasting the ad are interested in displaying their offers to the users the most likely to be interested in them.
Cookies Issued Via Third Party Content Published in our Advertising Space
The advertising content broadcast in the The Company advertising space may contain cookies sent by third parties. These cookies may result either from the advertiser or from a third party service provider to the advertiser, such as a communications agency or an advertising network operator making use of The Company ‘s advertising space.
The purpose of these cookies, in most cases, is to count the number of views of advertising content broadcast via the The Company advertising space, and to identify the ads displayed and the number of users who clicked on each ad, thus allowing them to calculate the amounts due, to compile statistics and to recognize the Customer’s terminal during their subsequent browsing of any site or service on which these advertisers or those third parties also issue cookies and, if applicable, to adapt these third party sites and services or the ads they broadcast to their terminal’s navigation which they may be aware of.
Cookies also allow advertising agencies to adapt the advertising space they operate to the Customer’s terminal display preferences according to the Customer’s terminal’s reading materials and viewing software.

15.5. Adobe Flash Player “FLASH®” Cookies

Adobe Flash Player® is a computer application that enables the rapid development of dynamic content using the “FLASH” computer language. Flash (and similar applications) stores settings, preferences and the use of content through a technology similar to cookies. However, Adobe Flash Player manages the information and choices via a different interface from that provided by browser software.
If the Customer’s terminal is able to view content developed with the “FLASH” language, the Customer shall access these FLASH cookies management tools directly from the Adobe Website at the following address: http://www.adobe.com/.

15.6. Transmission of Cookies by Third Parties Due to Third-Party Applications Integrated into Our Website and Social Networks

The Company Website uses plug-ins from social networks including Twitter®, Facebook® and Google® Plus.
If the Customer interacts with the plug-ins, the information related to the Customer’s navigation of the The Company Website and to their subscription to these social networks will be transmitted and stored on a server from The Company operating the social network in question and shared according to the parameters of the Customer’s user account on these social networks and in accordance with the terms of use of the social network concerned.
If the Customer does not want the social network concerned to connect the information collected through the The Company Website to their account, they shall disconnect from the social network before visiting the The Company Website.
The Customer is expressly informed that the use of these plug-ins or buttons is operated by these social networks and subject to the terms and conditions between the Customer and the social network concerned to which they belong.

15.7. Customer Choice Regarding Cookies Depending on the Browser Used

The Customer has the option to deny the transmission of cookies by configuring their browser accordingly. However, if the Customer decides to delete these cookies, operations must then be repeated.
The same applies if they decide to surf on another browser, they shall again be required to delete the cookies on this second browser.
The “Help” menu of every browser can provide information on how to express and modify choices regarding cookies:
Safari®: Open Safari > Preferences than click on Security; click on Show cookies and select the desired options, or visit: https://support.apple.com/en-us/HT201265.
Firefox®: Open the Tools menu and select Options; Click on the Privacy tab and select the desired options, or visit: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-Website-preferences.
– Internet Explorer®: Open the Tools menu and select Internet Options; Click on the Privacy tab and select the desired options, or visit: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies.
Edge®: Open the More Actions menu and select Advanced Settings; Select the desired options under Cookies, or visit: http://windows.microsoft.com/en-us/windows-10/edge-privacy-faq.
Chrome®: Open the setup menu and select Settings; click on Show advanced settings, click on Content settings and select the desired options, or visit: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en.
Opera®: Open the Tools menu and select Preferences; click on the Advanced tab, and then under Cookies, click on Manage cookies and select the desired options, or visit: http://help.opera.com/Windows/10.20/en/cookies.html.
The Customer can also visit www.youronlinechoices.com/uk proposed by digital advertising professionals represented by the European Association EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau (IAB) France.
The Customer may check the companies registered on this platform which provides the option to refuse or accept the cookies used by these companies to tailor ads which may be displayed on their terminal to their browsing information: http://www.youronlinechoices.com/uk/your-ad-choices
This European platform is shared by hundreds of advertising professionals on the Internet and provides a centralized interface for expressing refusal or acceptance of cookies which may be used to tailor terminal navigation to ads likely to be displayed.
However, this procedure does not prevent the display of advertising on the Websites that the Customer visits. It will only block the technologies to tailor advertisements to their interests.

Article 16 – Intellectual Property

16.1. Lena Klar Couture

The Company is a French trademark registered with the INPI (National Institute of Industrial Property/Institut National de la Propriété Industrielle).
Any reProduction of the brand, in part or in full, without the prior written consent of the The Company, constitutes an act of infringement which may result in legal action.
Any infringement is punishable by a fine of up to € 300,000 and three (3) years of imprisonment.

16.2. Creations

All creations made and marketed by The Company are protected under copyright.
Any order of The Company creations does not entail any transfer of copyright. Any reproduction of The Company creations, in part or in full, constitutes an infringement which may result in legal action.
The Customer is forbidden to modify, to remove one or more portion(s) of the ordered creation(s), or to adapt the creation(s) without the prior written consent of The Company.

16.3. Website

The Company holds all the copyrights regarding its Website as a whole and each element thereof, including graphic design, editorial content, photographs, software, drawings, and databases.
The use of online services available on www.ninnapouladaki.com involves no transfer of ownership to the Customer.
Any reproduction of the Website content, in part or in full, without the prior written permission of The Company, constitutes an act of infringement may result in legal action.

Article 17 – Amendment to General Conditions

The Company reserves the right to amend these Terms and Conditions of Sale, due in particular to the development and/or alteration of its service offerings or the development of the law and/or jurisprudence.
The new Terms and Conditions of Sale shall be applicable and enforceable to the Customer regarding any sale made after the entry into force of those Terms and Conditions of Sale.

Article 18 – Hyperlinks

The simple and complex hyperlinks on www.lenaklar.com were inserted according to the rules in force.
However, The Company cannot make any guarantees regarding the content of Websites linked by hyperlinks. The Company can therefore not be held liable in this regard.

Article 19 – Tolerance

It is expressly agreed that any acceptance or renouncement by The Company in the application of all or part of the commitments set out in these Terms and Conditions, regardless of frequency and duration thereof, shall not constitute modification of these Terms and Conditions nor generate any particular right.

Article 20 – Invalidity of a Provision of These Terms and Conditions

In the event that one or more provisions of these Terms and Conditions be deemed void, illegal or inapplicable for any reason whatsoever, the validity, legality or enforceability of any oth

Article 21 – Previous Complaint

In case of dispute, the Customer shall first seek an amicable solution with The Company.
All claims and supporting evidence relating to the order placed or the activity carried out should be addressed to The Company by registered letter with acknowledgment of receipt and sent to the following address:
Ninn Apouladaki
11, rue de la Croix
13007 Marseille

If an amicable solution couldn’t be found, The Customer  has the option to adress the platform for the dispute resolution, an onlineregister made available by the European Commission. The register can be found here : OnlineDisputeResolution
The European Commission wills transfer your request to the competent and notified national ombudsman.

Article 22 – Applicable Law

It is expressly provided that the Terms and Conditions of Use are governed by and subject to French law. The applicable language is French.